FAQ

What time is check in and check out?
Check in: 14h00 // check out 12h00
Can I leave the room late?
On request, depending on availability and daily arrivals.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
Do the rooms have a balcony or terrace?
No.
Are there non-smoking rooms?
Yes, 27 rooms are non-smoking.
How many storeys does the building have? Is there a lift?
5 floors, there is a lift.
Is there air conditioning in the rooms?
There is individual air conditioning and heating in the rooms. It works all the year.
Is your hotel adapted for the handicapped?
Yes, there is one room on the ground floor equipped for handicapped people. Common areas are also accessible with a wheelchair.
Can you keep my luggage when I leave the room?
Yes, we have a luggage room.
Is there a safe place to park my car? How much does it cost?
Public Parking near the hotel, about 10€/24h.
Does the hotel have an Internet or e-mail terminal for guests?
Yes, an Internet terminal is available in the lobby, near the bar (extra charge). Wifi is also available in the common areas (extra charge).
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (extra charge) and modem plug in all the rooms.

What languages are spoken in Reception?
French, English and Spanish.
Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
How far away is the Eiffel Tower?
To rent a car, just ask at the reception desk, we will help you find one.
We are coming with 1 (or more) child, do you accept adding an extra bed in a double room? What are the other options?
No, we can’t add extra bed in double rooms.
What is the nearest metro station and how long does it tae to join it?
Metro Cluny La Sorbonne (line 10), 2-minute walk.
How much does a taxi from the airport cost?
Orly: 40-45 € // CDG: 40-50 €.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in"Rates and Bookings ", click on"Track/Cancel Reservation ", then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.